Digital Transformation

Set of artifacts often created by Avilius Consultancy

(The set of artifacts produced vary per project and organization needs basing on their anticipated business value)

Activities
Artifacts

- Define and enable the Infrastructure which will support the company digital vision.
- Define and enable cloud architecture which will support digital transformation.
- Define and design the architecture for enabling of zero touch of customer propositions.
- Define Architecture and solution for data driven business intelligent decisions as new data hub. (Artificial Intelligence, Machine Learning, Blockchain, Big Data).
- Architecture and solution design of the front-end platform, basing on open standards as well as modular components, which allow both integrations of legacy systems as well as to evolve future propositions or needs.
- Order flow simplified and combined with Artificial Intelligence and Machine learning for increased customer experience and vertical sales.
- Architecture and solution for Digitization of contracts, notifications, customers letters, invoice.
- Architecture and solution to comply with Security, Fraud Management, Revenue assurance, and Regulatory (e.g GDPR).
- Lean and Agile BSS & OSS to support digital business.
- Solution for machine learning in order to enable Intelligent Marketing.
- Define and design Experience API's.
- Define and design Integration API's.
- RFQ and RFP for vendor selection.

- Mapping Business Requirements to the Solution. Requirements traceability Matrix (RTM).
- Mapping the new Digital Enablers Ecosystem with Business Framework (eTOM).
- Mapping the customer experience scope with Application Framework (TAM).
- Mapping the information model of the new Digital Enablers Ecosystem with the Information Framework (SID).
- Write SWOT analysis and executive summaries to senior management over IT OSS and BSS architecture solutions,
highlighting costs, effort, architecture impact, considerations and recommendations.
- Present high level impact assessment of solution, approach and costs (end to end impact assessment).
- Produce Executive Slide Packs to facilitate decision making.
- Document the end to end Business and Solution Architecture (High Level and Low level Designs).
- Document Use Cases and Customer Journey:
Journey: Awareness, Exploration, Purchase, Join, Stay, leave and come back
Value driver: New + existing customer sales.

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